Help! My computer is randomly rebooting!

Troubleshooting? Tweaking? Configuration?

Re: Help! My computer is randomly rebooting!

Postby keung » Wed Feb 20, 2013 5:57 am

reseated cpu, applied new thermal paste.. did not work. will probably have to get a new board
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Re: Help! My computer is randomly rebooting!

Postby Finalz » Wed Feb 20, 2013 6:04 am

rip the cmos battery out and let it sit 5 minutes out of the board and put it back in.
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Re: Help! My computer is randomly rebooting!

Postby Sonic|^ » Wed Feb 20, 2013 6:36 am

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Re: Help! My computer is randomly rebooting!

Postby keung » Wed Feb 20, 2013 6:48 am

Finalz, I've tried that. I don't think it's a setting that's busted tbh, I'm pretty sure it's hardware related.
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Re: Help! My computer is randomly rebooting!

Postby rootsoft » Wed Feb 20, 2013 8:35 am

Have you check the eventviewer to see if there's a specific reason is doing so?

Hold Windows key + R and type eventvwr

Hit me up on mIRC If you need help and we can start a remote session.
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Re: Help! My computer is randomly rebooting!

Postby keung » Wed Feb 20, 2013 11:20 am

Yup, rootsoft, the only thing event viewer catches is the fact that the shutdown was unexpected. There aren't any other useful information there :(
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Re: Help! My computer is randomly rebooting!

Postby keung » Wed Feb 20, 2013 11:32 am

I just ordered an ASUS Rampage II Extreme from China, at a decent £115. Hopefully it will work and I can be back within first match. Don't think It'll be ready for draft day as shipping is gonna take a while, but don't let that scare ya capitanos..! I'm not looking forward to replace it and reinstall Windows and all the shit that follows. :(
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Re: Help! My computer is randomly rebooting!

Postby Chadwixx » Wed Feb 20, 2013 3:01 pm

Did you try plugging it into the wall or another upc?
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Re: Help! My computer is randomly rebooting!

Postby Sam » Wed Feb 20, 2013 4:01 pm

I'd run stress tests over night. I know you did memtest but how long you kept it going for? Also get prime95 and run it so you can see if your cpu fails. Only way I'd change motherboard is if i know 100% that's that problem. Also never tried a new PSU, old one might not be good enough for your current system.
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Re: Help! My computer is randomly rebooting!

Postby TimTim » Wed Feb 20, 2013 4:28 pm

Keung if your outlets' voltages are fluctuating that badly, it might end up damaging your new board as well. Are you using a surge protector? If not, I'd go ahead and get one. And hell, I can't help but wonder if your pc is automatically shutting itself off when the voltage fluctuates to prevent damage, or it could just be shutting off unintentionally because of it. Either way, try using a surge protector and see what happens. That would be really lucky though if that's the case.
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Re: Help! My computer is randomly rebooting!

Postby Sauron » Wed Feb 20, 2013 4:31 pm

I personally use a battery backup with a high surge protection rating for my desktop. Better safe than sorry.
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Re: Help! My computer is randomly rebooting!

Postby blade » Wed Feb 20, 2013 7:51 pm

Image Hope. Inspire. Dream. Live.
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Re: Help! My computer is randomly rebooting!

Postby Sauron » Wed Feb 20, 2013 8:46 pm

CyberPower or APC. I have a CyberPower, paid like 200$ for it back 4.5 years ago.
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Re: Help! My computer is randomly rebooting!

Postby spydee » Wed Feb 20, 2013 10:00 pm

if that kind of voltage is 'normal' for your area that's pretty fucked up. consider what anguis said, get a UPS that is always-on (like a filter) and the voltage should be stable. would help your psu too
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Re: Help! My computer is randomly rebooting!

Postby csnafk » Thu Feb 21, 2013 2:12 am

new mobo. I had all this problem before. replaced mobo and moved on from said problem
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Re: Help! My computer is randomly rebooting!

Postby keung » Thu Feb 21, 2013 11:20 am

Sam, I ran MemTest for about 10 passes. I didn't see any reasons to keep going at that point (no errors)

The overvoltage error was in my last apartment, not where I live now. The technician blamed the power company because the power had a habit of "blinking" a bunch. Anyway, I should probably get myself a surge protector either way. I don't know why I haven't got one yet, laziness I suppose. :)
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Re: Help! My computer is randomly rebooting!

Postby TimTim » Thu Feb 21, 2013 11:33 am

If you had the same PC at your old apartment and these issues occurred back then, either the power company or your old apartment complex owes you a new pc!

:D :lol:
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Re: Help! My computer is randomly rebooting!

Postby faithless » Thu Feb 21, 2013 12:41 pm

RAM

remove each one to test them, or ask a friend to lend u RAM just to test
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Re: Help! My computer is randomly rebooting!

Postby TimTim » Thu Feb 21, 2013 1:25 pm

Guys, read the thread and see what he's already tried before offering suggestions. Just a pet peeve of mine.
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Re: Help! My computer is randomly rebooting!

Postby Sam » Thu Feb 21, 2013 5:16 pm

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Re: Help! My computer is randomly rebooting!

Postby keung » Thu Feb 21, 2013 5:37 pm

Sam, it won't stay on for longer than 30 minutes, so I am unable to run Prime95 :) I'll wait for the new mobo, hopefully it'll fix it, otherwise I'm going to cry for more help!

Thanks for all the input so far, guys! Appreciated!
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Re: Help! My computer is randomly rebooting!

Postby Sam » Thu Feb 21, 2013 5:41 pm

Hope you made sure all your components are compatible with mobo you are purchasing.
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Re: Help! My computer is randomly rebooting!

Postby keung » Thu Feb 21, 2013 5:52 pm

They should be. It's an X58 chipset board, triple channel RAM and x16 PCI-e. I might have to reflash it, but I don't think I need to.
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Re: Help! My computer is randomly rebooting!

Postby Diff`lx » Fri Feb 22, 2013 9:39 pm

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